FAQ - Frequently Asked Questions

Please check our FAQs before sending us a message, thank you.

 No surprises, no suspense.  All delivery charges are explained when you check out.

We accept all credit cards. Our payment processor is Stripe. It is an excellent payment processor that offers all the necessary security for a safe payment.

After the confirmation of your order, we will prepare your package (about 1-3 days), then we will send it by our transport network, between 5 and 20 days depending on your country.
Don’t forget to add the national vacations, and always think wide if you have a date to respect.
Thank you for your understanding

All your data is perfectly protected, and we will not sell or give your information to anyone.

You will receive an e-mail to confirm your order. Then we pack and prepare your order. The delivery company will pick up your package at one of our warehouses. From there, your order will go through the entire delivery process to arrive at your home.
Delivery will be made to the delivery address you provided when you placed your order.
If you are not at home, you may have to go and pick up your parcel at the post office or at a relay point. Thank you for your understanding.


You will receive an order confirmation/invoice with all the details of your purchases.
If you need something special, just contact us, and we will do our best to satisfy you.

Feel free to contact us by phone
+1 (505) 871-0965
Send us letters to
4300 Ridgecrest Dr SE
Suite L PMB 1020
Rio Rancho, NM 87124

Send us an email